What Is Unified Communications Today?
/The term Unified Communications was coined in the mid-1990s. Before that time we were happy calling things what they were – Videoconferencing (newfangled), Telephony (mature), etc. When tools that could detect a user’s presence were inserted into the mix it just made sense to have all the communication methods come together and share common information - so users could easily “escalate” their collaboration between the formerly separate processes
Read More